Account Manager

Full-Time
About Expressway Studio:

We are a boutique creative and production agency working with several national and well-known Brisbane-based clients providing day-to-day creative and production services. We have a highly skilled team with experience delivering numerous award-winning marketing campaigns.

Thanks to several exciting client wins and our existing portfolio of clients, we’re looking to add to our team to help with the growing workload–and we would love that to be you!

We are looking for an Account manager working full-time with the flexibility to work from home and our office in the Brisbane CBD. Some exposure to marketing is beneficial but not mandatory.

About You:

As an Account Manager, you’ll be the front line in working with our clients, understanding their needs, and working with the internal team to deliver the work to the highest standards. You will be contributing to the business’ growth by cultivating and maintaining client relationships.

You have exceptional attention to detail, can prioritise your workload, have phenomenal communication skills and are confident in speaking with both clients and new prospects.You can manage the day-to-day running of projects and coordinating with internal teams to streamline processes. Your priority is ensuring a high level of client satisfaction and surpassing client expectations.

You are well known for your ability to think, problem-solve, ask the right questions and be willing to help clients with their needs. You have fantastic interpersonal and negotiation skills and a good sense of humour!

Responsibilities include:
  • Assisting with key accounts and acting as their main contact between our team and theirs
  • Communicate with clients regularly via email, phone and in person
  • Coordinate client’s requests and feedback with internal teams
  • Build and maintain strong, long-term client relationships
  • Manage task assignments through company’s systems
  • Oversee client work to ensure expectations are met, and work maintains a high quality
  • Ensure all work is completed on time and within budget

Ready to apply?


We'll call you.


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